243 480 ABN 25 006 390 772) and its related bodies corporate,
Bell Group", "we", "our" and "us" mean any or all members of the
Bell Group as the context requires.
We abide by the National Privacy
want to inquire about any of your personal information, or if you
believe your personal information is inaccurate, incomplete or
You can obtain more information about privacy from the Privacy
Commissioner's website at www.privacy.gov.au.
of the website owned and operated by us ("the Website"). Click
here for all those Terms and Conditions.
NOT PROVIDING YOUR PERSONAL INFORMATION
If you do not give us your personal information, we may not be
able to provide products and services to you.
COLLECTING YOUR PERSONAL INFORMATION
Personal information is information that can identify you. We must
obtain personal information about you so we can provide products
and services to you, provide information and marketing material to
you and satisfy certain legislative and regulatory requirements.
The main ways we may collect personal information about you
||if you subscribe to our information service;
||if you register with our registration service;
||if you give information or other material to any member of the
Bell Group; or
||if the information is provided to us by a third party.
If you wish to unsubscribe to our information or registration
us in writing requesting to be removed from our database. We do
not collect sensitive information.
USING AND DISCLOSING YOUR PERSONAL INFORMATION
We will only use or disclose personal information we collect as
permitted by the National Privacy Legislation.
Your personal information may be transferred to our authorised
representatives or other businesses to ensure that you receive
personal and tailored service. We may also disclose your personal
information to external contractors for the purpose of providing
Bell Group information to you.
We will use our best endeavours to ensure that each of our
authorised representatives and the businesses that we deal with
adhere to the National Privacy Legislation. If you have any
concerns about this, contact us.
Specific requirements apply to the collection, use and disclosure
of your personal information for credit reporting purposes.
PROTECTING YOUR PERSONAL INFORMATION
We take reasonable steps to protect your personal information from
misuse, loss, unauthorised access, modification and disclosure.
However, none of the Bell Group or its directors, officers,
employees or agents guarantees the security of your personal
ACCESSING YOUR PERSONAL INFORMATION
You may request access to your personal information. Access to
your personal information is not the same as access to a file that
we maintain as part of our business processes, nor does it
necessarily include all information that we may have collated in
relation to you.
We will grant you access to your personal information within 14-44
days of receiving your written request subject to us receiving
written evidence of your identity and the exceptions provided for
in the National Privacy Legislation.
If we deny you access to your personal information, we will give
you the reason for the denial.
We may charge you a reasonable fee for providing access to, or
copies of, your personal information.
A cookie is information that the Website transfers to your
grant you access to certain parts of the Website and to monitor
traffic patterns, manage advertising and other activities. A cookie
does not identify you personally but identifies your computer. You
can set your browser to notify you when you receive a cookie and
this will provide you with an opportunity to either accept or
reject it each time.
The Website contains references or links to other websites. Those
references or links may in turn refer or link to other references
or links. None of the Bell Group, or its directors, officers,
employees or agents are responsible for any privacy policies or
practices of any of those external websites.
If you believe your personal information is not properly
protected, or there has been a breach or potential breach of this
request that your complaint be directed to the Privacy Officer.
We intend to respond to complaints within 7 business days of
receiving your written complaint, although it could take longer for
us to respond in complex matters. We will use our best endeavours
to resolve any complaint to your satisfaction. However, if you are
unhappy with our response, you can contact the Privacy
||Level 29, 101 Collins Street, Melbourne VIC 3000
||03 9256 8700
||03 9256 8707